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Return Shipping Costs

If you return an item using a prepaid method (dropoff or pickup) from the Online Returns Center, and the reason for return is not a result of an Amazon error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return.

If you choose to ship the item on your own, you'll pay the carrier at the time you ship your return. If the return is the result of an Amazon error, we'll refund your return shipping costs up to a maximum amount.

Return shipping fees will be communicated on the Online Returns Center when you are choosing the shipping method for your return.

For more information about refunds and refund amounts, go to About Refunds.

Return Methods

Amazon offers you a variety of ways to return your item:

  • Drop off services at locations that are convenient for you.

  • Pickup options.

  • Heavy-Bulky return options handled by a specialty carrier team.

  • Locker or Locker+ locations for small packages.

  • Label-free and package-free returns using a scanned QR code at designated returns locations.

To see which options are available for your return, go to the Online Returns Center

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